Wine Company NI Terms & Conditions
Please read the Terms & Conditions below carefully before ordering any products from our web site. By purchasing from our web site you are indicating your understanding of these terms and conditions and are agreeing to be bound by them.
It is against the law to sell or indeed supply intoxicating substances to persons under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. If our couriers are in doubt of the age of the recipient of an order they will request some form of ID. In the event that this is not satisfied they are not permitted to leave the wine.
Prices, Orders & Payment
Prices are quoted in Pounds Sterling. Prices listed are for one 75cl bottle unless otherwise stated and include VAT at the current rate (as at August 2014). All payments are processed using credit/debit card through our secure checkout facility. You will receive a confirmation email once your order has been processed and verified. Our online secure system is certified and you can enter your card details in complete confidence. Every page that contains any of your details will display the yellow padlock in the bottom right hand corner of your browser and the web address will begin https://. If you right click with your mouse button on any of the secure pages and select ‘properties’ you will be able to view our security certificate.
Occasionally we have to substitute wines for a later vintage or an alternative of equal value.
Prices, Orders & Payment
We currently deliver to anywhere in Northern Ireland, Republic of Ireland and the UK. If you live within Northern Ireland you will automatically qualify for free delivery if you order 12 (or more) bottles of wine. View our Delivery Information page for further details.
The Wine Company NI is fully committed to the Data Protection Act 1998, and is dedicated to the privacy of your information.
All information (including credit card details) is sent and received using the latest in secure e-commerce software. The Wine Company NI will continue to use new security protocols and software as they become available. If you have any questions about any aspect of site security please contact us at: firstname.lastname@example.org
The Wine Company NI has taken every effort to ensure that the information on this website is correct, accurate and up to date. However The Wine Company NI takes no responsibility whatsoever for information that is incomplete, inaccurate or out of date. The Wine Company NI shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.
All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom or the Republic of Ireland. The Wine Company NI makes no representation or will not be held liable for any action placed upon the website by individuals from other locations. The Wine Company NI assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and The Wine Company NI will not be responsible, or liable, for the content of any other websites on the Internet to which you may visit from its site.
The Wine Company NI also prohibits all persons from providing hypertext or other links to the www.thewinecompanyni.com website, (other than to our home page) from their web site or from a third party’s web site without our prior written consent.
Intellectual Property Rights
All copyright, database rights, trademarks (including The Wine Company NI ® trademark) and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of The Wine Company NI, or the applicable licensor. Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of The Wine Company NI) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited. Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with The WIne Company NI or using this website as a shopping resource.
The Wine Company NI is committed to ensuring that its services are available to all, and in particular seeks to comply with the provisions of The Disability Discrimination Act. If you require any assistance please contact the customer services on: 02838326601
Cancellations, Refunds, Non-Delivery
Orders can be cancelled for any reason up to 24 hours after the placement of your order.
Damaged in transit:
For any product that is damaged (smashed/broken) during delivery, we can offer a refund or replacement once photographic evidence of damage is provided.
Corked or Oxidised:
If a bottle of wine is corked, oxidised or appears otherwise out of condition please contact us as soon as possible. Do not discard the product until photographs of the bottle front and back and the cork (where a cork is used) top and bottom are taken, so we can investigate the situation fully to ensure the product is indeed faulty and liable to a refund. This will be at our discretion and will not cover any shipping costs incurred should a refund be made.
Any complaint is taken very seriously and we endeavour to respond to complaints as soon as possible. If you have any questions regarding orders and general enquiries please do let us know via email@example.com or call our customer support line on: 028 38326601. Lines open from 9am-5pm weekdays.
The Wine Company
3 Silverwood Industrial Estate
Silverwood Road, Lurgan , BT66 6LN
If you do have any comments on the above, or you simply wish to contact us, please feel free to e-mail, call or write to us.
We reserve the right to make changes to the website or to this disclaimer at any time.
This does not affect your statutory rights as a consumer.